Question 1

How does the $0.99 trial work?

Accepted Answer

Start your 30-day trial for just $0.99. You'll have full access to all features in your chosen plan. After the trial, your subscription continues at $49/month. Cancel anytime, no questions asked.

Question 2

Can I cancel anytime?

Accepted Answer

Yes, absolutely. There are no contracts or commitments. You can cancel your subscription at any time from your account settings, and you won't be charged again.

Question 3

How long does setup take?

Accepted Answer

Most teams are up and running within 30 minutes. Import your employee list, configure your locations, and start scheduling right away. Our onboarding support team is available to help if needed.

Question 4

Can I import my current staff data?

Accepted Answer

Yes! You can import your employee list from spreadsheets or CSV files. Our team also provides free migration assistance to help you get set up quickly.

Question 5

Do employees get their own login?

Accepted Answer

Yes. Each employee receives their own secure login with access to their personal schedule, time clock, shift swap requests, and time-off requests. Managers control what each role can see and do.

Question 6

Does ShiftPro work on mobile browsers?

Accepted Answer

Yes. ShiftPro is fully browser-based and works on any device — desktop, tablet, and mobile. There's no app to install. Employees can view schedules, clock in/out, request time off, and claim open shifts right from their phone's browser.

Question 7

What support do you provide during onboarding?

Accepted Answer

All plans include email support with quick response times. We also offer guided onboarding sessions to help you configure locations, roles, and scheduling rules so you're set up for success.

Question 8

What uses AI credits and what is included?

Accepted Answer

AI-powered scheduling and core automations are always included at no extra cost. The 25 monthly AI credits are only used for optional insight tools like Generate Insights, Executive Summary, Scenario Builder, and Explain Insight. If you need more, additional credits can be purchased anytime.

Question 9

Do you offer Enterprise plans for larger organizations?

Accepted Answer

Yes. Enterprise includes everything in ShiftPro Core plus higher AI insight credit limits, API access, custom integrations, dedicated onboarding, a dedicated account manager, SLA options, and advanced security and compliance features. Contact our sales team for custom pricing.

Build schedules in minutes, not hours. Cut overtime. Keep shifts covered.